Posts Tagged ‘support’

Thank you!

6 Comments
Posted 02 Jul 2009 — by eddieh
Category Blog news

I would like to thank everybody for their support and their comments over the years. My readers have got me though some tough times in the past. As you may already known, my mom has got to the end stage of her kidney disease which is a emotional whirlpool for everybody in my family. And it is quite depressing seeing her in pain, hard to move around, and not being able to do work. But this blog has allowed me to express myself and get on with things.

I have to admit that this blog is not the most important thing to me anymore. I used to batter a eyelid if it wasn’t updated for awhile. But these days, dare I say I have more important things to do. But I promise that this blog will get more regular with post again.

I am looking forward to starting college again in September as I’m finding the break a real drag to get though. However I have got things planned now that I can do. :)

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Radio Ga Ga

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Posted 08 Feb 2009 — by eddieh
Category Life up to Nov 2009

Tomorrow morning (if the snow or the ice haven’t closed the college), I have to do my radio show in my group which will be graded by the tutor. I am the producer of the show  which basically means that I am the leader and also that I do the mixing desk. I wish I didn’t say we go first as I haven’t had a chance to play with the suite due to the college being closed the whole week. When I wake up I need to get some songs and print things out but I’m too knackered at the moment to do that.

On Saturday I went to the gym and for the first time did my routine without a person assistant which felt good. However I forgot to do the stretches after the warm up which was silly of me. The water that they sell there really annoys me as the label keeps coming off and the plastic is thin. I will have to remember to bring my own for Monday.For some reason I get a rush from the gym and feel alive. its really strange.. I felt warm for most of the rest of the day as well.

Today I went to see ‘He’s Just Not that into You’ and I’ll give it four stars. I thought it was funny, had a good soundtrack and you felt cheerful and smiley at the end of it. I loved their version of ‘Somewhere only we know’ by Keane as they remixed it to work with the scene. I liked how you thought you could guess the storyline but the result was a tad different to what you taught was going to happen. I suck at reviewing movies but that my badly written view.

Talking about Keane, my family is going to see them at The O2 this Friday. I’m a tad worried on if the weather will muck things up and if my sister be able to get down from the North. I emailed their customer support to see what happens if you can’t attend due to extreme conditions however they didn’t want to comment in time for this post. I don’t think I should of mentioned my blog when I contacted them.

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Dell and their sucky support for Ubuntu/Linux

8 Comments
Posted 15 Jan 2009 — by eddieh
Category Life up to Nov 2009

200When I first heard of Dell preinstalling Ubuntu on a range of computers and laptops in Amercia, I was excitied and looking forward for it arriving to here. It wasn’t because I couldn’t install Ubuntu but the idea of Ubuntu being tweaked for the computer for you sounded good for me. So when I was shopping for a college laptop due the bad times with the one the college gave me, I went for Ubuntu as it was cheaper for it that way.

I wish I just spent that tiny bit more and had Vista on it as then I would of been treated normally. It would seem that the having Linux mean that their customer support freak out as their computers don’t have advice so therefore they blame your problem on Ubuntu and try to use that as a get out clause to direct you away telling you to call Dell Ubuntu.

It is quite clearly that Ubuntu isn’t the reason why my laptop isn’t charging as it doesn’t charge even when it shut down. The reason why it isn’t charging possibly because of a defective battery or a fault on the charging circuitry. Try telling Dell that. Well I did and asked them to have a look and if this is a case replace it under the Warranty. I haven’t yet had a response to this. Not even a automatic ‘We got your message response’.

I might get somewhere if I called them but their opening times is mostly when I’m at college and there not open on weekends. I wish my Dad would of helped me out but he is useless. When I had problems with my phone, he didn’t offer me any help and I was the one getting stressed out calling O2 when I needed to be doing other stuff.

Dell and their Ubuntu can get lost as far as I can see. I’ve been in contact with them I think since late October 2008 and their support hasn’t been impressive at all. Taking something like 2 weeks to response to a message is not appectable not is being treated like a idiot. I still got this laptop problem meaning it more harder for me to take notes at college. :(

Update: It would seem to be a more commen problem than I thought it was. I’m not buying anything Dell in the near future then.

If you like this post: please digg it. :)

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Fed up of emailing Support

3 Comments
Posted 10 Jan 2009 — by eddieh
Category Life up to Nov 2009

Woolworths truely shutI do apologise for the lack of updates on this blog but all the effort outta college at the moment is spent on emailing Dell about my laptop battery being dead. I managed to kill it by leaving my laptop on standby over the holiday break and it drained the battery completely. Somehow because of that doesn’t retrain charge any more. Luckily its under warranty as I got it last November but Dell isn’t that keen on sorting the problem out. I need to call them up really but I have to fit it in somehow.

Meanwhile when I was walking though town the day aftter Woolworths closed in my town, I peeked though the window to see the staff was clearing all the shelfs and signs away. I took acouple of photographs but I felt bad as their all lost a job so didn’t hang about too long. I’m unsure if anything will be moving in to there too soon though as the town is rather dead anyhow in terms of shops.

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